No tier-one queue, no script. Send a stack trace, paste a slot number, ping us on Discord. Whoever wrote that part of the codebase reads it.
email for tickets, discord for live, sales for everything else
Send a thread with your API key and a stack trace. An engineer reads it, not a bot.
Send EmailLive channel for quick questions, status pings, and chatter with other Solana builders.
Join Discordmissing one? ping discord or email and we'll add it
API reference, gRPC examples, parsed event schemas, code in TypeScript, Python, Rust.
Postmortems, new program coverage, latency benchmarks, the occasional rant.
Enterprise sizing, custom rate limits, committed SLA terms.
The fastest way to ask a question and get an answer back.
What we collect, what we keep, and for how long.
Acceptable use, billing, SLA, liability.
Reach us by email or Discord. Enterprise customers get a private Slack channel with the engineers who run the infra.