Shredstream Troubleshooting
Diagnose provisioning, UDP routing, packet receipt, deshredding, duplicates, gaps, and fork behavior.
Status is error
Check the error shown in Dashboard → Shredstream. Confirm that the target is a public IPv4 address and that the UDP port is between 1 and 65535. Save again after correcting it.
Status is active, but no packets arrive
- Confirm that the dashboard target matches the host's public IP and port.
- Run
tcpdumpon the host. - Check the cloud security group and host firewall.
- Check NAT and container port forwarding.
- Confirm that your process listens on
0.0.0.0, not only127.0.0.1.
sudo tcpdump -n -i any "udp and dst port 20000"sudo ss -lunp | grep 20000Packets arrive, but the client decodes nothing
Confirm that your receiver accepts the Jito-compatible raw shred format. Record bounded packet samples, then inspect packet size, slot, index, shred type, and deshred errors. Do not log the full feed in production.
You see duplicates or gaps
Duplicates, reordering, and incomplete sets can occur in raw UDP delivery. Deduplicate by protocol identifiers. Use coding shreds for recovery. Track incomplete sets and expire them rather than allowing unbounded memory growth.
A detected transaction never confirms
The transaction may have failed execution or belonged to a losing fork. Raw shreds contain neither execution status nor commitment. Confirm through Yellowstone gRPC or HTTP RPC.
Delivery stopped after a plan change
Shredstream requires an Ultra trial, paid Ultra plan, or eligible Enterprise account. Downgrade, cancellation, or expiration of an unconverted Ultra trial removes the destination.